Quality Service

An ISO 9001 and ISO 14001 Certification in pursuit of excellence

All Shun Hing Group operating companies have achieved ISO 9001 Quality Management System Certification by the Hong Kong Quality Assurance Agency (HKQAA). Such certification includes: Shun Hing Electronic Trading Co., Ltd. and Shun Hing Technology Co., Ltd. both supplying quality Panasonic electrical and electronic products; Shun Hing Systems Integration Co., Ltd. handling system engineering works; Shun Hing Logistics Co., Ltd. responsible for products delivery, and Shun Hing Electric Service Centre Ltd. providing maintenance services. All these listed companies have been actively involved in environmental protection and certified to ISO 14001 Environment Management System Standard except Shun Hing Logistics Co., Ltd. which is in the pipeline for certification.

 

Product and service choices to meet every need

With the full support of Shun Hing Group and its rich experience in undertaking professional engineering works, the Projects Division provides customers with perfect one-stop system solutions. Ultimately, planning, installation and after-sales services are all handled very meticulously.

Business scope:

  • Mainly planning and co-ordination – In addition to providing professional advice, the Division also monitors installation to ensure timely completion. Skills offered include: Planning construction matters such as preparing drawings, co-ordination during installation, detailed planning and quality inspection of air-conditioning, system kitchen and household storage products and electrical facilities and installations, etc.
  • Providing a full range of top quality Panasonic home electrical appliances, audio-visual and other engineering products;
  • Full delivery, installation and complete maintenance services.

 

Fully integrated, one-stop, customer-oriented service

With each member company offering the best products and services in its professional field, Shun Hing Group can deliver many professional and diversified operations. The Group’s full range of quality Panasonic products in Hong Kong and Macau also offers customers the added peace of mind of being backed by a reliable and dependable one-stop service.

An unrivalled range of electrical and audio-visual products

Shun Hing Electronic Trading Co., Ltd.

Established in 1953, Shun Hing Electronic Trading Co., Ltd. was appointed as Panasonic Corporation’s (previously “Matsushita Electric Industrial Co., Ltd.”) sole authorized agent for marketing Panasonic-branded home appliances and audio-visual products in Hong Kong and Macau. For more than half a century, the company has consistently pioneered many quality products in both markets, regularly sharing user feedback regarding potential improvements with Panasonic Corporation in Japan. The company continues to live the customer-centric principle of providing fast, market-responsive professional services.

Shun Hing Technology Co., Ltd.

Shun Hing Technology Co., Ltd. was established in 1985 and is responsible for marketing Panasonic office automation and communication equipments and professional audio-visual systems. It is also the agent for Itoki office furniture in Hong Kong and Macau. Over the years, the company’s comprehensive services have succeeded in winning many major purchasing contracts from government departments and corporations in both Hong Kong and China.

Excellent system solutions

Shun Hing Systems Integration Co., Ltd.

The main business of Shun Hing Systems Integration Co., Ltd. is supply and installation projects. The company also provides excellent system solutions and one-stop engineering services. Its key clients include Hong Kong Railways for whom it installed automatic toll and security systems and provided materials and full installed and integrated broadcasting systems inside train compartments. The company also has a servicing team which provides 24-hour maintenance support for the luggage conveying and flight display systems on the Airport Express Line, plus the traffic light control system for Hong Kong Island*.

* Excludes Island East

Top quality delivery services

Shun Hing Logistics Co., Ltd.

Shun Hing Logistics Co., Ltd. provides goods transportation and warehousing services. In addition to a huge truck fleet and 460,000-square feet warehousing capability, the company offers an advanced computer system which always ensures prompt distribution and delivery.

Professional after-sales service and technical support

Shun Hing Electric Service Centre Ltd.

Shun Hing Electric Service Centre Ltd. is committed to top quality and is determined to consistently improve its employee and management systems and after-sales service. Specific types of technical support on offer include field and factory maintenance, plus regular check-ups and spare parts supply. All company services are handled by professional technical personnel to ensure consistently exceptional service levels.